Barclay­card

Barclay­card have re­duced card hold­ers credit lim­its; in many in­stances this has been done not­with­stand­ing that there are no is­sues with the in­di­vidual card holder’s account.

One stand­ard reply is that the have checked the ac­count his­tory and your Credit File with the Credit Ref­er­ence Agen­cies; they state that there out­stand­ing pay­ments to other Fin­an­cial In­sti­tu­tions to jus­tify the reduction.

In situ­ations where there are no ar­rears and the state­ment is in­ac­cur­ate they need tak­ing to task and com­pens­a­tion sought.

A com­plaint may be made to the Fin­an­cial Ombudsman.

Never, in the first in­stance ask for the limit to be in­creased again.

Barclay­card are not able to con­sult your Credit File with a Credit Ref­er­ence Agency without your permission.

They will be able to con­sult your Credit file if you re­quest the in­crease or re­quest any new product!

When you com­plain they will pre­var­ic­ate and procrastinate.

Barclay­card have come up with an­other cyn­ical ploy to make money out of the dif­fi­cult fin­an­cial situ­ation that most are fa­cing. Which, after all has been caused by the im­moral and un­eth­ical be­ha­viour that they and most other fin­an­cial in­sti­tu­tions are guilty of?

They have em­barked on yet an­other money mak­ing strategy to take ad­vant­age of the pub­lic who find them­selves in dif­fi­cult fin­an­cial cir­cum­stances through no fault of their own.

Surely, if they are con­cerned about the wel­fare of their cus­tom­ers they would find a way of re­du­cing in­terest not in­creas­ing it!

It is yet fur­ther evid­ence that Barclay­card view their cus­tom­ers with con­tempt, yet an­other in­stance of put­ting greed be­fore mor­als and ethics.

It should be noted that it is an opt out, not a opt in scheme; and that the con­tact num­ber is a 0844 num­ber, an­other way of filling their coffers.

Con­tact: –        Elaine Mockler

Cus­tomer Ser­vice Director

Barclay­card

Mas­sey Road

Stockton-on-Tees

TS17 6EX

Tele­phone: -    01642 663 026

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